Careers

Stereo Live, LLC. “Houston’s Premiere Concert Venue”, is actively looking for: Bottle Service Waitress Applicants.

Job Overview:

Guest Service/Communications

  • Greet all Guests promptly and with a friendly and upbeat attitude
  • Be a brand advocate by providing Guests with accurate information regarding our venues, menus and pricing
  • Respond to Guest inquiries and requests in a courteous and polite manner
  • Anticipate Guest needs
  • Recognize and cultivate regular Guests and repeat business
  • Ability to communicate in English with Guests and co-workers
  • Promptly inform management of any complaint, comments or incident
  • Appear in uniform for all shifts and promotional activities, at or away from the club
  • Pose for pictures as requested by management

Responsible Alcohol Management

  • Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated
  • Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a Manager’s attention
  • Refuse further service of alcohol to intoxicated Guests in a courteous and safety-minded manner
  • Responsible for accurately checking Guest identification
  • Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures
  • Comply with all state and federal liquor laws

Cleaning and Maintenance of Work Area

  • Maintain line of sight/atmosphere control by circulating through your work area throughout shift
  • Keep all table tops, floors and service areas clean/free of dirty glasses, and any unnecessary items throughout shift
  • Keep service station and service equipment storage clean and organized
  • Ensure daily/nightly/weekly and opening/running/closing duties are completed
  • Maintain opening and closing service equipment par
  • Ensure that all tables and chairs are in good condition, clean, and set correctly
  • Clean all spills and waste immediately

Prompt, Correct & Complete Service of Beverages

  • Organize and prioritize service per appropriate service sequence
  • Take bottle menu, beverage, food, and bar orders from Guests and communicate orders to the service bar through POS terminal
  • Check all orders prior to serving to ensure accuracy, proper presentation and verify that all special requests have been met
  • Prompt delivery of all orders to appropriate sections and tables

Cash Handling

  • Prepare Guest checks through POS terminal functions
  • Verify by checking guests identification when using debit or credit card
  • Process Guest payment by cash, credit card, venue comps and all other appropriate tender types
  • Collect required signatures from Guest
  • Ensure accurate accounting of all bar monies and independent banking procedures
  • Sign all cash out slips legibly
  • Ensure complete and proper check out procedures

Responsibilities/Teamwork/Department

  • Assist all other team members as needed
  • Create and maintain a sense of urgency
  • Appear in complete uniform for all shifts and promotional activities at scheduled time
  • Present an alluring and attractive image to further the overall theme of the club
  • Perform related duties as assigned

Education/Requirements

  • High School Diploma or equivalent preferred
  • Proof of eligibility to work in the United States
  • 21+ years of age
  • Maintain a professional, neat and well-groomed appearance adhering to company standards
  • Possession of/or ability to possess a valid State Alcohol Awareness Card, Sheriff’s Card, Health Card, and Non-Gaming Licensure
  • 2 years of experience in a high volume restaurant and/or nightclub preferred

Working Knowledge Requirements

  • POS systems
  • Nightclub, bar, and lounge operations
  • Beer, wine, spirits, and cigar brands
  • Opening and closing duties
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Safe alcohol service
  • Beverage presentation
  • High volume operations

WORK ENVIRONMENT AND SCHEDULE

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
  • Work in an environment that is subject to varying levels of noise, crowds, the severity of which depends upon guest volume
  • Nightclub, bar, pool and/ or lounge environment
  • Involves constant public contact
  • Fast paced, high volume, high energy
  • Hours may be part-time (less than 30 hours per week)
  • Schedule could exceed 30 hours per week and may include overtime when approved by management
  • Must be able to work varied shifts including days, nights, weekends, and holidays

Please submit resumes using the following form:

or email to Mike(at)NightCulture.com